Privacy Policy
Elite Infotech LLC ("we", "us") is committed to protecting the privacy of visitors to eliteinfotech.com and clients who engage our LED display and security systems services. This Privacy Policy explains how we collect, use, and protect your personal information.
1. Information We Collect
When you submit an enquiry form, contact us via WhatsApp, or communicate with our team, we may collect your name, company name, email address, phone number, project details, and location information for service delivery purposes.
When you visit our website, we may collect standard technical information including IP address, browser type, pages viewed, and time on site to improve site performance.
2. How We Use Your Information
All quotations are valid for 14 days from the date of issue unless otherwise stated. An order is confirmed upon receipt of a signed purchase order or written confirmation and the agreed deposit payment.
- Respond to enquiries and provide quotations for LED display and security system projects
- Process and deliver orders and installation services
- Send relevant product updates where you have consented
- Improve our website and service offerings
- Comply with legal obligations under UAE law
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
3. WhatsApp Communications
Elite Infotech uses WhatsApp as a primary business communication channel. When you contact us via WhatsApp, your messages are handled in accordance with WhatsApp's privacy policy in addition to this policy. We use your WhatsApp communications solely to respond to your enquiries.
4. Data Storage and Security
Your data is stored on secure servers within the UAE or in jurisdictions with adequate data protection standards. We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or disclosure.
5. Cookies
Our website uses cookies to improve your browsing experience and analyze site traffic. You may disable cookies in your browser settings. We do not use cookies for advertising profiling.
6. Your Rights
You have the right to request access to, correction of, or deletion of your personal information where there is no legal obligation for us to retain it. To exercise these rights, contact us at sales14@eliteinfotech.com.
7. Contact
Email: sales14@eliteinfotech.com · Phone: +971 55 926 3506